![]() A clearly communicated cadence -Establish a regular schedule of delivering payments to your clients and communicate with them often about this timing.But disbursing funds isn’t your only responsibility and fielding these calls can interfere with your other work - interrupting you mid-task or not leaving time for you to get everything done. Organizational payees often report high call volumes from clients asking where their money is, when it’s coming, or why they ran out of it. Challenge: Overwhelmed by Requests for Money Here are some of the common challenges we’ve heard from our customers along with some strategies for how to address them. But if you’re like many of our payee customers, you are dedicated to continuing this work, and we want it to be just a little bit easier for you. We also hear about the challenges Rep Payees face on the job - the struggles to manage dozens, if not hundreds, of clients and navigate government systems and bureaucracy. They tell us that “I’m sometimes the only person a client has” and how this keeps them committed to their work. ![]() In fact, we’ve heard several stories of people who became a professional payee after fulfilling these duties for a loved one and wanting to use their knowledge to benefit others.
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